Logical Solutions SCS-R Manuel d'utilisateur télécharger pdf (Page 82)

How to Contact Logical

SCS160 / SCS320 / SCS480 Page 82 www.thinklogical.com

SCS160R / SCS320R

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11.1.2 E-mail

Logical Solutions is staffed Monday through Friday from 8:30AM to 5:30PM,

Eastern Time Zone. We will try to respond to your email inquiries promptly, using the

following email addresses for your different needs:

[email protected] -- Information on Logical Solutions and our products

[email protected] -- Sales Department - orders, questions or issues

[email protected] -- Product support, technical issues or questions,

product repairs, requests for Return Authorization, any other issue.

11.1.3 Telephone

Telephone Sales: Contact our expert technically-oriented Sales staff via tele-

phone in Milford, Connecticut, at (203) 647-8700 or if in the continental US, you may

use our toll-free number (800) 291-3211. We’re here Monday through Friday, 8:30AM

to 5:30PM, Eastern Time Zone. Ask for their direct dial phone number when you call!

Telephone Product Support: Contact Product Support via telephone in Milford,

Connecticut, at (203) 647-8700. The support lines are manned Monday through Friday,

9AM to 5PM, Eastern Time Zone.

International Sales: Please contact our US Sales staff in Milford, Connecticut, at

(203) 647-8700. We’re here Monday through Friday, 8:30AM to 5:30PM, Eastern

Time Zone (same as New York City). If leaving a voice message, please provide a ‘best

time to call back’ so we may reach you at your convenience.

We have an automated attendant answering our main telephone switchboard 24

hours a day. You can leave voice messages for individuals at any time. Our Sales Rep-

resentatives have direct numbers to speed up your next call to us.

11.1.4 Fax

Our company facsimile number is (203) 783-9949. Please indicate the nature of the

fax on your cover sheet, and provide return contact information.

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Logical Solutions SCS-R Manuel d'utilisateur Page 82